Change Management

Service Description: 

Our proven Change Management approach integrates best practices and industry standards to effectively orchestrate change. Recognizing the crucial role of people in these initiatives, we have successfully implemented this strategy across various government departments and top-level budget functions.

Service Features:

• Change baselining and request for change process implementation 
• Change Board implementation approach
• Designing and implementing new ways of working, processes, and tools
• Establishing and managing a change management plan
• Leading / operating within a formally recognised change management team
• Review of legal change to improve upon data, reporting structures, and decision-making processes
• Design, optimise and implement control frameworks
• Refinement model for change boards

Service Benefits:

• Enables review of risk, contingency planning, and decision management processes                                         
• Consistent alignment of change initiatives with strategic objectives 
• Embedding and alignment with management systems
• Benefits realisation and value for money optimisation
• Optimised governance and performance reporting
• Refined key performance indicators (KPIs)
• Lessons learned are applied more widely
• Repeatable good practices established across all change management initiatives
• Enables better change, quality and configuration management

Delivery: 

We deliver delivers our Change Management service by integrating industry best practices with a structured approach tailored to the unique needs of government departments. We start by establishing a baseline for current processes and implementing systematic request-for-change procedures. Our method includes setting up and refining change boards and designing new, optimised ways of working, processes, and tools.

We manage the entire change lifecycle, from planning and team leadership to commercial reviews that enhance data and decision-making structures. We design and optimise control frameworks and continuously measure the impact through refined KPIs. Our approach ensures that change initiatives are aligned with strategic objectives, governance is strengthened, and lessons learned are effectively applied, enabling repeatable success and real value realisation in all change management efforts.