Service Integration and Management (SIAM)
Service Description:
Our team offers Service Integration and Management (SIAM), designed to seamlessly integrate various services, platforms, and applications, delivering cohesive service integration to our clients. Together, we assess your needs and implement a strategy that develops an integrated operating and delivery model, ensuring a smooth transition and successful delivery of objectives.
Service Features:
- Service-orientated SIAM approach
- Toolkit to Support process and Operation optimisation
- As-is-analysis for SIAM transformation
- Deliver direct-cost impact through effective sourcing and ability to shift
- Experienced and ITIL certified
- Development of SIAM Governance as required
- Simplifying SIAM activities from complexities of multi-provider delivery
- SIAM portfolio management providing supplier coordination, integration and interoperability
Service Benefits:
- Integration Services Methodology to reduce risks, increase productivity, enhance scalability
- Removal of disparate back-end systems
- Implement architecture essential to scalability
- Reduce complexity Enabling future services to mesh seamlessly
- Continuously improving service delivery while achieving cost optimisation
Delivery:
We provide Service Integration and Management (SIAM) which aims to integrate different services, platforms and applications to provide a seamless service integration for our client.
We can provide SIAM specialists or teams offering a flexible, agile service, which are scalable to integrate with our expertise. We shall assess the situation with you to implement an agreed strategy to develop an integrated operating approach, whilst developing a delivery model to enable a seamless transition to the delivery of the objectives.
Our consultants offer service integration and management, tailored design, best practice advice for the SIAM implementation and the roadmap for successfully achieving it.