Target Operating Model Design and Implementation

Target Operating Model Design and Implementation 


Service Description: 

Our Target Operating Model (TOM) and Organisational Design expertise has a proven success record in both public and private sectors. Our skills drive organizational transformation, operational optimization, and alignment, boosting efficiency, enhancing customer-focused services, and improving financial health.


Service Features:

  • Target Operating Model development, baseline, review, improvement, roadmap, and recommendations
  • Portfolio governance and reporting tools to collate portfolio data 
  • Categorisation of communications
  • Align owners (within defined funding streams) to the target audience and stakeholders 
  • Design and implement an organisational structure
  • Develop and implement a process and operations plan 
  • Set and identify the technology and infrastructure requirements needed
  • Drive the organisations attitudes, behaviours and culture   
  • Provide the framework for talent management of an organisations people and skills 


Service Benefits:

  • Demonstrating actual benefits realised to date against a baseline 
  • Enhanced understanding of the current and future landscape 
  • Identifies and manages contingency planning
  • Improved understanding of the current and future state to manage expectations           
  • Promotes a positive organizational culture, enabling adaptability, collaboration, and innovation
  • Identifies the necessary tools and skills to successfully deliver
  • Delivery of a realistic roadmap and timeline agreed by leadership
  • Tailorable solutions which can be applied to various scenarios/needs


Delivery: 

We deliver our Target Operating Model & Organisational Design service by working closely with your organisation to understand its unique challenges and objectives. We employ a systematic approach to re-engineer and optimize business processes, aligning them with strategic goals to boost efficiency and effectiveness.


Our team efficiently and effectively collaborate with stakeholders across all levels to meticulously plan, then after approval, ensure seamless implementation of new structures and workflows, focusing on customer-centric solutions and financial sustainability. Throughout the transformation, we offer ongoing support and adjustments based on performance metrics and feedback, guaranteeing that the new operating model fully supports your business's long-term vision and operational needs.

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